We accept returns within 30 days of purchase.
To start a return, please email us at support@bloomtowels.com with your order number before sending your item.
Once your return is received and inspected, we'll notify you by email.
If approved:
Refunds are issued for the product cost only (shipping is non-refundable)
Refunds are processed back to your original payment method wihin 2-3 buisness days.
3. exchanges & damaged items
We only replace items if they are defective or damaged.
To request an exchange, email support@bloomtowels.com with your order number and a photo of the item.
Sale items are final sale and cannot be refunded.
If your item was marked as a gift, you'll receive a gift credit once your return is processed.
If not marked as a gift, the refund will be be issued to the original purchaser.
5. we want you to be happy!
We believe the little thigns in your home should bring your joy. If your Bloom Towels don't meet that expectation, we're here to help make it right. Your satisfaction means everything to us, and we're committed to ensuring you feel confident and happy with every purchase.
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