Shipping policy
From our hands to your kitchen.
How long it takes, what it costs, and what happens if something goes wrong on the way.
- $6.99Flat-rate shipping
- Free over $100On US orders
- 3–4 daysBusiness days to pack and ship
Packing your order
We pack orders in 3–4 business days, in the order they come in. We don't ship on weekends or US holidays.
Big sales and the holidays can add a little extra time, and so can orders where we need more info from you.
On its way
The carrier (usually USPS) picks up your package the next business day. You'll get a tracking number by email once it ships.
Carrier delivery times are their best estimate, not a guarantee. If your order seems late, your tracking link shows where it was last scanned.
Shipping Protection
Add Shipping Protection at checkout for a small fee, and we've got you covered if something goes wrong in transit:
- Lost packages. If your order goes missing on the way to you.
- Stolen packages. We'll replace your items if they're stolen after delivery.
- Damaged products. Get a replacement if your items arrive damaged.
Something happen? Email support@bloomtowels.com within 14 days with your order number and the details, and we'll send a replacement or refund.
Packages returned to us
If a package comes back to us because of an incorrect address, it went unclaimed, or it was refused, we'll refund the order once it arrives back. The refund is the order total minus shipping, Shipping Protection, and a 15% restocking fee.
If you'd like us to reship it to a different address instead, you'll cover the shipping cost.
Still have questions?
We're moms. We get it.
Email us and a real person on our team will help. We reply within 24 hours on business days.
support@bloomtowels.com