Shipping and Refund Policy
Shipping is $4.99 and is Free with purchases of $39.99+
We are currently shipping 2-4 business days after purchase. Business days are Monday-Friday. Shipping available to the 50 United States. Currently, we do not ship to the US territories or international. Once your items ship you will receive a tracking number.
Shipping usually take 3-5 days, but can take longer in busy shipping seasons. We are not responsible for late shipping that is out of our control.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at firstname.lastname@example.org. If your return is accepted, you will be responsible for paying the return shipping, and will have 45 days from date of purchase to send it back to us. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at email@example.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Unfortunately, we cannot accept returns on gift cards.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.